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Malaz Technology & Communications offers services for the customers of the Kingdom in the field of Communications and Information Technology Solutions to carry out its work as required and provides the focal points and follow-up of the various sections of the company.
Malaz Technology & Communications provides the following Solutions:

:: eBusiness & Commerce Solutions
:: CIT - INSTALINK Cash Management Gateway
:: Wireless Communications Solutions
:: IP Telephone Services Solutions
:: Customer Care Centers Solutions
:: Directory Services & Queries Solutions
:: Networking & Communications Solutions
:: VOIP/IVR Solutions
:: eLearning Solutions

 

IP Telephony
Malaz Technology & AVAYA provide IP Telephony by a collaboration between Avaya and Service Providers around the world. IP telephony is introduced, the business can realize cost savings as well as improved productivity, collaboration and customer service. Rich applications enabling mobility, productivity, collaboration and business continuity are key elements of Hosted IP Telephony. Avaya IP telephony applications are designed for easy and cost effective integration and interoperability with other enterprise communication applications and end-user devices, so customers may keep existing communication systems in place while incorporating new IP Telephony technology at your own pace.

Contact Center
Malaz Technology & AVAYA provide Contact Center application, businesses with as few as 30 agent stations can adopt rich business functionality that was once only available to larger enterprises. The virtual technology is hosted at a Service Provider's data center and the feature-rich functionality is delivered over an IP network, enabling agents to access the contact center features from any location: a centralized contact center, multiple remote centers, or even at home.

Unified Communication
Malaz Technology & AVAYA provide Messaging and Unified Communication solutions enables quick and effective communication and collaboration across the enterprise. New mobility and desktop applications improve levels of responsiveness, in turn helping to accelerate transactions and revenue generation opportunities. Enhanced messaging capabilities, such as Speech Access, give mobile employees hands-free access to desktop tools (e.g. Microsoft Outlook) and communications (e.g. dialing, conferencing) through simple and intuitive speech commands.

Directory Assistance
Malaz Technology & varetis provide voice automation technology fully automates directories of up to 150 million listings and is ushering in a new era of efficiency and cost reduction. Call Centers are more robust, multi-channel, and easier to scale than ever before. And with our industry-leading expertise, you choose, design and build a system that exactly suits your needs.

Premium SMS Solutions
Malaz Technology & varetis provide SMS Directory Assistant lets users look up telephone numbers and addresses quickly and affordably via SMS.
Malaz Technology & varetis provide SMS Missed Call Identification lets users find out the identity of the caller who didn't leave a message - but did leave a number in the missed call list.

eSecurity
Malaz Technology & CIT has a powerful PKI-based security framework to support various eCommerce/mCommerce applications. This architecture takes security another level by introducing authentication to verify the identity of customer and institution engaging in eCommerce/mCommerce transactions, plus providing signing and non-repudiation for each transaction. The architecture is flexible and can be integrated with multiple applications and components, including public or private Certificate Authorities, directory servers/clients and encryption libraries. It can also be implemented on various smart cards and smart devices such as PDA’s, WAP-enabled phones and others. Malaz Technology also provides security consultation services. Malaz Technology certified security experts provide guidance in the development of security strategies, methods and practices. This is supplemented by a team of qualified professionals, allowing us to provide you with complete end-to-end security solutions.

ePayment
Malaz Technology & CIT offers a full suite of comprehensive ePayment solutions & services throughout the whole payment chain. It provides an integrated payment strategy giving customers the flexibility they need to move and manage their money securely in the new economy, either through mobile delivery channels, real world or through the World Wide Web. By using Malaz Technology ePayment solutions & services, financial institutions, retailers and service providers can build end-to-end fully secure eCommerce payment systems faster, more cost-effectively and on a wide range of open platforms. Whether customer’s bank by ATM, phone, or Web kiosk, or purchase goods and services at the point of sale or securely over the Internet, Malaz Technology integrated ePayment suite will provide a flexible, scaleable and secure application framework

Smart Cards and Devices
Malaz Technology & CIT offers a smart card/smart device end-to-end emerging technology service offering that provides critical expertise to help clients architect, strategically plan and manage the development, integration, issuance and life-cycle of smart chips into their business. Whether the chip is embedded on a smart card or a device like a PDA, Malaz Technology can help you drive your payment and loyalty applications securely into the world of electronic and mobile commerce and give your customers anytime, anywhere access to their business relationship.

Application Management
Malaz Technology & CTI offer the world's premier solution of integrated communications management.
It's innovative and robust software applications empower businesses to improve the management, control, efficiency and productivity of their communications networks.
CTI's products are installed in over 13,000 customer sites, spanning 45 countries with a growing worldwide network of sales and support partners.

Networking
Malaz Technology has made a business partner with Huawei Technologies because they are a leader in providing next generation telecommunications networks. The company is committed to providing innovative and customized products, services and solutions to create long-term value and potential growth for its customers.

There line of solutions are:

Service Providers.
Integrated Solutions.
Fixed Networks.
For Enterprises.
For Home/Person.

eSecurity Stamper/Document Paper
Malaz Technology & Éclat Prestige have a team of highly experienced and talented people who is not only excel in their performance, but also people of integrity, a quality that is of prime importance in the security industry There line of products are: E-Security Stampers, E-Security document paper and e-Security Pens & Accessories.

Comprehensive Internet Security
Malaz Technology & have chosen SonicWALL because it represents the same for a a high level of internet security in the IT market, organizations of all kinds face an array of security threats and must react quickly with limited IT resources. That means that SonicWALL offers security solutions for specific business applications such as networking, site-to-site communications, telecommuting, POS transactions, or secure Web sites. SonicWALL offers solutions that are specifically designed to meet the objectives of today's Internet connected business.

SonicWALL main products are:

Voice over IP.
Network Protection.
Site-to-Site VPN.
Remote Access VPN.

CIT - INSTALiNK - Cash Management Gateway
Malaz Technology is pleased to introduce to you INSTALiNK the leading solution from its Multi-National partner CIT Global.

INSTALiNK is a Cash Management Gateway that can link your internal financial systems to the payment systems of your primary bank in a way that minimizes your risks, reduces processing time while giving you full insight of your cash and liquidity on timely basis. The figure below depicts the structure of this state of the art software solution.CIT Global recently implemented its leading INSTALiNK success story in Saudi Arabia by integrating the financial systems of Mobily with the systems of its bank SAMBA. Through this successful system Mobily can automate all local and international transfers, and payroll payments in a fully automated manner. Once the payments are approved in Mobily’s systems they are electronically transmitted to the bank system without manual intervention and the confirmations are posted back updating Mobily the same way without delay or manual entry at the bank side. By achieving such integration Mobily were able to achieve timely updates and risk free operation for their payment transactions. On the other hand the system enables Mobily to enquire on their cash balances with SAMBA as well as other banks by integrating appropriate SWIFT messages to achieve this timely cash position visibility to the financial managers at Mobily enabling them to take more accurate financial decisions.We are pleased to offer your esteemed organization a dedicated workshop to explain to you the solution and the benefits you can reap by deploying it.


 

 
   
 

  © 2012 Malaz Technology & Communications