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Malaz
Technology & Communications offers services for the customers of
the Kingdom in the field of Communications and Information
Technology Solutions to carry out its work as required and
provides the focal points and follow-up of the various sections
of the company.
Malaz Technology & Communications provides the following
Solutions:
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eBusiness & Commerce Solutions
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CIT - INSTALINK
Cash Management Gateway
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Wireless Communications Solutions
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IP Telephone Services Solutions
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Customer Care Centers Solutions
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Directory Services & Queries Solutions
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Networking & Communications Solutions
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VOIP/IVR Solutions
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eLearning Solutions |
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IP Telephony
Malaz Technology & AVAYA provide IP Telephony by a collaboration
between Avaya and Service Providers around the world. IP
telephony is introduced, the business can realize cost savings
as well as improved productivity, collaboration and customer
service. Rich applications enabling mobility, productivity,
collaboration and business continuity are key elements of Hosted
IP Telephony. Avaya IP telephony applications are designed for
easy and cost effective integration and interoperability with
other enterprise communication applications and end-user
devices, so customers may keep existing communication systems in
place while incorporating new IP Telephony technology at your
own pace.
Contact Center
Malaz Technology & AVAYA provide Contact Center application,
businesses with as few as 30 agent stations can adopt rich
business functionality that was once only available to larger
enterprises. The virtual technology is hosted at a Service
Provider's data center and the feature-rich functionality is
delivered over an IP network, enabling agents to access the
contact center features from any location: a centralized contact
center, multiple remote centers, or even at home.
Unified Communication
Malaz Technology & AVAYA provide Messaging and Unified
Communication solutions enables quick and effective
communication and collaboration across the enterprise. New
mobility and desktop applications improve levels of
responsiveness, in turn helping to accelerate transactions and
revenue generation opportunities. Enhanced messaging
capabilities, such as Speech Access, give mobile employees
hands-free access to desktop tools (e.g. Microsoft Outlook) and
communications (e.g. dialing, conferencing) through simple and
intuitive speech commands.
Directory Assistance
Malaz Technology & varetis provide voice automation technology
fully automates directories of up to 150 million listings and is
ushering in a new era of efficiency and cost reduction. Call
Centers are more robust, multi-channel, and easier to scale than
ever before. And with our industry-leading expertise, you
choose, design and build a system that exactly suits your needs.
Premium SMS Solutions
Malaz Technology & varetis provide SMS Directory Assistant lets
users look up telephone numbers and addresses quickly and
affordably via SMS.
Malaz Technology & varetis provide SMS Missed Call
Identification lets users find out the identity of the caller
who didn't leave a message - but did leave a number in the
missed call list.
eSecurity
Malaz Technology & CIT has a powerful PKI-based security
framework to support various eCommerce/mCommerce applications.
This architecture takes security another level by introducing
authentication to verify the identity of customer and
institution engaging in eCommerce/mCommerce transactions, plus
providing signing and non-repudiation for each transaction. The
architecture is flexible and can be integrated with multiple
applications and components, including public or private
Certificate Authorities, directory servers/clients and
encryption libraries. It can also be implemented on various
smart cards and smart devices such as PDA’s, WAP-enabled phones
and others. Malaz Technology also provides security consultation
services. Malaz Technology certified security experts provide
guidance in the development of security strategies, methods and
practices. This is supplemented by a team of qualified
professionals, allowing us to provide you with complete
end-to-end security solutions.
ePayment
Malaz Technology & CIT offers a full suite of comprehensive
ePayment solutions & services throughout the whole payment
chain. It provides an integrated payment strategy giving
customers the flexibility they need to move and manage their
money securely in the new economy, either through mobile
delivery channels, real world or through the World Wide Web. By
using Malaz Technology ePayment solutions & services, financial
institutions, retailers and service providers can build
end-to-end fully secure eCommerce payment systems faster, more
cost-effectively and on a wide range of open platforms. Whether
customer’s bank by ATM, phone, or Web kiosk, or purchase goods
and services at the point of sale or securely over the Internet,
Malaz Technology integrated ePayment suite will provide a
flexible, scaleable and secure application framework
Smart Cards and Devices
Malaz Technology & CIT offers a smart card/smart device
end-to-end emerging technology service offering that provides
critical expertise to help clients architect, strategically plan
and manage the development, integration, issuance and life-cycle
of smart chips into their business. Whether the chip is embedded
on a smart card or a device like a PDA, Malaz Technology can
help you drive your payment and loyalty applications securely
into the world of electronic and mobile commerce and give your
customers anytime, anywhere access to their business
relationship.
Application Management
Malaz Technology & CTI offer the world's premier solution of
integrated communications management.
It's innovative and robust software applications empower
businesses to improve the management, control, efficiency and
productivity of their communications networks.
CTI's products are installed in over 13,000 customer sites,
spanning 45 countries with a growing worldwide network of sales
and support partners.
Networking
Malaz Technology has made a business partner with Huawei
Technologies because they are a leader in providing next
generation telecommunications networks. The company is committed
to providing innovative and customized products, services and
solutions to create long-term value and potential growth for its
customers.
There line of solutions are:
Service Providers.
Integrated Solutions.
Fixed Networks.
For Enterprises.
For Home/Person.
eSecurity Stamper/Document Paper
Malaz Technology & Éclat Prestige have a team of highly
experienced and talented people who is not only excel in their
performance, but also people of integrity, a quality that is of
prime importance in the security industry There line of products
are: E-Security Stampers, E-Security document paper and
e-Security Pens & Accessories.
Comprehensive Internet Security
Malaz Technology & have chosen SonicWALL because it represents
the same for a a high level of internet security in the IT
market, organizations of all kinds face an array of security
threats and must react quickly with limited IT resources. That
means that SonicWALL offers security solutions for specific
business applications such as networking, site-to-site
communications, telecommuting, POS transactions, or secure Web
sites. SonicWALL offers solutions that are specifically designed
to meet the objectives of today's Internet connected business.
SonicWALL main products are:
Voice over IP.
Network Protection.
Site-to-Site VPN.
Remote Access VPN.
CIT -
INSTALiNK -
Cash Management Gateway
Malaz
Technology
is pleased to introduce to you INSTALiNK the leading solution
from its Multi-National partner CIT Global.
INSTALiNK
is a Cash Management Gateway that can
link your internal financial systems to the payment systems of
your primary bank in a way that minimizes your risks, reduces
processing time while giving you full insight of your cash and
liquidity on timely basis. The figure below depicts the
structure of this state of the art software solution.CIT Global
recently implemented its leading INSTALiNK success story in
Saudi Arabia by integrating the financial systems of Mobily with
the systems of its bank SAMBA. Through this successful system
Mobily can automate all local and international transfers, and
payroll payments in a fully automated manner. Once the payments
are approved in Mobily’s systems they are electronically
transmitted to the bank system without manual intervention and
the confirmations are posted back updating Mobily the same way
without delay or manual entry at the bank side. By achieving
such integration Mobily were able to achieve timely updates and
risk free operation for their payment transactions. On the other
hand the system enables Mobily to enquire on their cash balances
with SAMBA as well as other banks by integrating appropriate
SWIFT messages to achieve this timely cash position visibility
to the financial managers at Mobily enabling them to take more
accurate financial decisions.We are pleased to offer your
esteemed organization a dedicated workshop to explain to you the
solution and the benefits you can reap by deploying it.
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